Canada's Best Online Dating Site
Have an account? Sign in
Privacy

PRIVACY POLICY

This Privacy Policy (“Policy”) explains how information about you or associated with you (“personal information”) is collected, used and disclosed by

MatchMate, Inc. (“MatchMate,” “we” or “us”) when you use our services through our websites linked to this Policy, as well as our products and applications

(including MatchMate’s mobile applications, downloadable products and applications and pages operated by MatchMate on social networking sites and other platforms)

(collectively, the “Services”).

By registering, using or subscribing to the Services, you confirm that you have read and consent to:

  • the collection of your personal information as described in this Policy, particularly as noted in Section 1 of this Policy (including,
  • for example, your contact information, demographic information, age, gender and dating gender preference), including information from
  • social networking sites;
  • the processing of your personal information, including your sensitive information (including, for example your dating gender preference,
  • dating relationship experiences, ethnicity, religion and political views), as described in this Policy, particularly including those uses
  • described in Section 2 of this Policy;
  • the sharing of personal information with third parties as described in Section 3 and 9 of this Policy;
  • the storage and processing of your personal information in the United States of America (and other countries) as described in Section 6
  • of this Policy;
  • the use of cookies and similar technologies to store and access information on devices you connect to the Services in accordance with our Cookie Policy;
  • the use of your personal information to send you notifications, promotions and advertising by email, SMS or MMS text message or in
  • accordance with Section 2, 3 and 4 of this Policy; and
  • the collection and use of location information
  • the sharing of personal information with third parties for fraud detection and prevention services
  • If you have any questions relating to the content of this Policy please contact us using the contact information set out below.
  1. INFORMATION WE COLLECT

  2. The categories of information we collect can include:
    1. Information You Provide. When you register, use or subscribe to any of our Services or take part in any interactive features of the
    2. Services (such as any contests, games, promotions, quizzes, surveys, research or other services or features), we may collect a variety of information,
    3. including:
      • Contact Information
      • such as your name, email address, phone number, including mobile phone number, and correspondence address (“Contact Information”); and
      • Other Information
      • such as birth date, photographs, videos, password, billing information, credit card information, demographic information, place of work, your personal
      • interests and background, gender, age, dating gender preference, dating age range preference, physical characteristics, personal description, sexual
      • life experiences, ethnicity, religion, political views, geographical location (including GPS), and any other information you share with the Services.
      • We may also receive information about you from other users. For example, we will collect your email address if another user tries to refer MatchMate to
      • you. We may collect billing or payments information if you engage with a paid Service.
    4. Information About How You Use the Services.
    5. We may collect information about your participation and actions on the Services. This may
    6. include information such as the pages and profiles you view, how you browse the Services, your MatchMate coin balance and purchases you make through the
    7. Services such as boosts and gifts. It can also include the various functions and features that you use, such as MatchMate Messenger, the connections you make,
    8. other friends or contacts you invite to the Services and profile searches you perform, or your use of our applications.
    9. Information from Content You Upload.
    10. When you upload photos, videos or other content to the Services, we may collect information about
    11. the content, such as the time, date and place the photo or content was taken or uploaded (also known as metadata), and how you use them, who views them or
    12. with whom you share.
    13. Information Automatically Collected.
    14. When you access our Services, we and our third party partners automatically record information
    15. from your device and its software, such as your IP address, browser type, Internet service provider, platform type, the site from which you came and the
    16. site to which you are going when you leave our website, date and time stamp and one or more cookies that may uniquely identify your browser or your
    17. account. When you access our Services using a mobile device, we may also receive or collect identification numbers associated with your device (such as a
    18. unique device ID, IDFA, Google AdID and Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system
    19. brand and model, phone number, email address, other apps that you have downloaded, and, if you have enabled features and functions of the Services that use
    20. your device’s location, your geographical location data (including GPS). We also collect information about your usage of, and activity on, our Services.
    21. Also, some of the information we collect, for example an IP address, can sometimes be used to approximate a device’s location. We may work with third
    22. parties to employ technologies, including the application of statistical modeling tools, which attempt to recognize you across multiple devices so that we
    23. understand how you use our Service across various devices.
    24. Cookies and Similar Technologies. We and our third party partners may use cookies and similar technologies, including those from third
    25. parties, to collect, analyze and store information, to provide customized advertising on our site and applications and on other sites or applications, to
    26. provide and improve the Services or other products or services offered by MatchMate, and to identify and prevent fraudulent activities. You can find out more
    27. about our use of cookies and similar technologies in our Cookie Policy.
    28. We do not respond to do not track signals set by your browser at this time.
    29. Your Communications with Us and Other Users. We collect communications you send to us (such as emails), comments that you post on the
    30. pages we have on a third-party service, such as our YouTube, Twitter and Facebook pages and messages that you send us directly through those services. We
    31. may also collect any comments, photos, messages or other content or communications you and other users share on the Services.
    32. Third-Party Social Networking Sites. When you have enabled the use of our Services through a third-party social networking or similar
    33. site or mobile or other application (a “Social Networking Site”) or connect or link our Services to a Social Networking Site, such as Facebook, Google+ or
    34. Twitter, you permit MatchMate to access and use certain information about you that is made available to MatchMate through or from that Social Networking Site. The
    35. information obtained by MatchMate varies by Social Networking Site and may be affected by the permission and privacy settings you establish at that Social
    36. Networking Site, but can include information such as your name, profile picture, public Facebook profile, network, gender, username, user ID, age range or
    37. birthday, place of work, relationship interests, language, location, country, interests, photos, photos you are tagged in, videos, contacts list, friends
    38. lists or followers and other information such as information about Facebook friends you might share in common with other members of the Services. By using
    39. or linking our Services through or with a Social Networking Site, you are authorizing MatchMate to collect, store, retain and use, in accordance with this
    40. Policy, any and all of your information that MatchMate has obtained from the Social Networking Site, including to create a MatchMate profile page and account for
    41. you. Depending on the Social Networking Site and your privacy settings, MatchMate may also post information to your Social Networking Site. Your agreement to
    42. the foregoing takes place when you “accept” or “allow” or “go to” (or other similar terms, such as tapping “Okay”) our application from a Social Networking
    43. Site, go to a Social Networking Site from the Services, when you sign up or login to the Services through a Social Networking Site (such as by tapping
    44. “Sign up with Facebook” or “Log in with Facebook” on the Services), when you otherwise connect or link your Social Networking Site to our Services, or the
    45. transfer of information to MatchMate from such site. If there is information about your “friends” or people you are associated with in your Social Networking
    46. Site account, the information we obtain about those persons may also depend on the privacy settings such people have with the applicable Social Networking
    47. Site. You acknowledge and agree that MatchMate is not responsible for, and has no control over, any applicable privacy settings on any Social Networking Sites
    48. (including any settings related to any messages or advertisements about MatchMate that the Social Networking Site may send to you or your friends). You should
    49. always review, and if necessary, adjust your privacy settings on Social Networking Sites before getting or using applications such as ours or linking or
    50. connecting your Social Networking Site account to the Services.
    51. Location Data. When you have enabled geographical location-based or GPS services on your device in relation to a MatchMate mobile app or
    52. any MatchMate features or services that use geographical location-based or GPS information, we will collect information about your geographical location or GPS
    53. position based on the location of the device you are using to access our Services.
    54. Information Provided by Others. We may be provided with information relating to you or your conduct on the Services by other users of
    55. the Services. We also collect information that third-party organizations may provide to us, such as contact details, demographic information, Internet
    56. navigation details, credit reference or fraud prevention information. Financial institutions or payment processors may also provide us updated payment
    57. information or payment methods related to your paid account or paid subscription and services.
    58. Address Book. We may also offer you the ability to import your address book contacts or manually enter email addresses so that you can
    59. (i) locate your contacts on the Services or other products or services offered by MatchMate; or (ii) invite your contacts to join you on the Services or other
    60. products or services offered by MatchMate. When we invite your friends to join the Services, we may include your name, photo or other information to let them
    61. know that you are the person extending the invitation. After sending these invitations, we may also send reminder emails to your invitees on your behalf.
    62. We will store those contacts for purposes of alerting you when your contacts join the Services or other products or services offered by MatchMate at a later
    63. time, so that you may connect with them on MatchMate, and to suggest friends and connections to other members of the Services or other products or services
    64. offered by MatchMate.
  3. USE OF INFORMATION WE COLLECT

  4. We use your personal information for purposes described in this Policy or disclosed to you on or in connection with our Services (e.g., through disclosures
  5. or consent mechanisms that may appear when you access certain services, features or applications). The ways in which we may use this information include
  6. to:
    1. Provide the requested Services:
    2. to administer and maintain your MatchMate account and generally provide the functions and features that are part of the Services (including providing
    3. communications as described below). We will use all categories of information described in Section 1 to do this. This includes using your information
    4. as described in this Policy and providing the functions and features of the Services to you;
    5. Analyze and develop our products and services:
    6. to develop, deliver, measure, monitor, analyze and improve our Services or other products or services offered by MatchMate and develop new products and
    7. services. We will use all categories of information described in Section 1;
    8. Communicate with you:
    9. to respond to your comments and questions and provide customer service, to provide any messaging or communications associated with the functions and
    10. features of the Services (including by email, SMS or MMS text message), to keep you posted on our latest product or service announcements or updates,
    11. software updates, security alerts and any technical notices, to provide you with confirmation of purchases, invoices, support and administrative
    12. messages or notice about changes to our terms, conditions or policies. We will use your Contact Information when we communicate with you. Where it is
    13. relevant to the issues we are contacting you about we may also use the other categories of information described in Section 1 above;
    14. Protect the Services and MatchMate’s property:
    15. to detect and prevent abusive, fraudulent, malicious or potentially illegal activities, and to protect the rights, safety or property of MatchMate or our
    16. users including to enforce or exercise any rights in our Terms of Use Agreement. We will predominantly use information about how you use the Services
    17. and information provided by others (such as reports from other users relating to your conduct on the Services), although we may use other categories of
    18. information described in Section 1 where they are relevant for this purpose;
    19. Promotions and advertising:
    20. to communicate with you about and administer contests, promotions and rewards, upcoming events and other news about products and services offered by
    21. MatchMate and our selected partners that may be relevant to you, your interests and how you use the Services, including marketing and advertising
    22. communications; and to develop, display and track content or advertising that may be relevant to you on our site and other sites, including providing
    23. our advertisements to you when you visit other sites. We may use all categories of information described in Section 1 for this purpose. We will use
    24. your Contact Information for direct communications with you.For information on your marketing and advertising options see the “Marketing Choices” section below.You can also find out more about our use of cookies and similar technologies for marketing and advertising purposes in our Cookie Policy.
    25. Geographical or GPS location-based services:
    26. in addition to the uses described above, to provide features of the Services that may be relevant to you and your geographical location or GPS
    27. information, such as Services provided through our mobile apps that may allow users to see more information about each other, for example, common
    28. restaurants or points of interest visited or seen; you should always check the location-based settings on both your device and on the Services to
    29. manage such services;
    30. Perform other functions as may otherwise be described to you at the time of collection or as enabled by you in relation to our Services or other products
    31. or services offered by MatchMate; and
    32. Link or combine information about you with other information we get from third parties to help understand your needs and provide you with a better
    33. service.
  7. SHARING PERSONAL INFORMATION WITH THIRD PARTIES

  8. Our Services allow you to share information about yourself with other individuals and other companies, including other users and potential users of the
  9. Services or other products or services offered by MatchMate and third-party Social Networking Sites. Consider your own privacy and personal safety when sharing
  10. your information with anyone, including information you share through your profile, as profiles include basic information that was provided at
  11. registration, information provided through a Social Networking Site, and may include other information added by you or your friends (for example, your
  12. religion, ethnicity and physical characteristics), as well as information about your use of the Service (for example, whether you were recently logged in
  13. to MatchMate). Please review our Online Dating Safety Tips for tips in using our Services.
  14. Information on your profile is viewable by other users or visitors to our Services, and may also be viewable through public search or on third-party sites
  15. that you use. We do not control who reads the information you share or what others may do with this information, so we encourage you to use discretion and
  16. caution with respect to your personal information. Also, when sharing information about others, please consider their safety and privacy and get their
  17. consent for that sharing.
  18. Additionally, we may share information with third parties as follows:
    1. with third party vendors, consultants, advertising partners, and other service providers that perform services on our behalf, which may include, but is
    2. not limited to, identifying and serving targeted advertisements, providing fraud detection services, processing payments, providing chargeback
    3. representation services or providing analytics or attribution services;
    4. with our business partners who offer a service to you jointly with us, for example, when running a contest or promotion;
    5. with your consent (for example, if you consent to our sharing your information with a third party for the third party’s own and independent direct
    6. marketing purposes subject to its separate privacy policy);
    7. in connection with any company transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control or acquisition of
    8. all or a portion of our business by another company or third party or in the event of bankruptcy, dissolution, divestiture or any related or similar
    9. proceedings; and
    10. to, in our discretion, (i) satisfy any applicable law, regulation, subpoena/court order, legal process or other government request, (ii) enforce our
    11. Terms of Use Agreement, including the investigation of potential violations thereof, (iii) investigate and defend ourselves against any third party claims
    12. or allegations, (iv) protect against harm to the rights, property or safety of MatchMate, its users or the public as required or permitted by law and (v)
    13. detect, prevent or otherwise address criminal (including fraud or stalking), security or technical issues.
  19. We may also share information with others that is not personal information, or that is in an aggregated or anonymous form that does not reasonably identify
  20. you directly as an individual or is provided in hashed, non-human readable form.
  21. For further information on your marketing and advertising options see the “Marketing Choices” section below. Note that the term “third party” does not
  22. include companies in the same group of companies as MatchMate, which includes our subsidiaries (that is, any organization we own or control) or our ultimate
  23. holding company (that is, any organization that owns or controls us) and any subsidiaries that our holding company owns. Unless otherwise indicated, these
  24. companies will use your personal information in the same way as we can under this Policy.
  25. MARKETING CHOICES

    1. Communications from Us. By registering for our Services, you consent to receive email messages from us. You can opt out of receiving
    2. certain messages from us by visiting the “settings” page of your account or by clicking the “unsubscribe” or “opt-out” link on these email communications
    3. from MatchMate. Note that you are not permitted to unsubscribe or opt out of non-promotional messages regarding your account, such as technical notices or
    4. purchase confirmations, or our ongoing business activities in order to provide the Services to you. If you consent to receive SMS or MMS text messages, we
    5. may communicate with you via text.
    6. Online Advertising and Tracking. In addition to the advertising practices described above, we may use, share or permit third party
    7. advertising networks or similar third party partners to collect information about your browsing and usage activities over time and across websites and
    8. applications when you use our sites or Services. Typically, this information is collected through cookies, pixels or similar technologies which recognize
    9. the device you are using and collect information, including hashed data, click stream information, browsing and usage activities on our Services and on
    10. other applications and sites around the Web, browser type, time and date you visited the site, and other information. This information is typically used to
    11. display targeted ads on or through our Services or other products or services offered by MatchMate, to display targeted ads to our users or website visitors on
    12. other websites or apps, including on Facebook, and to analyze the success of our marketing campaign efforts.If you would like to disable cookies, limit advertising that utilizes cookies or similar technologies, or find out more about cookies and how to manage
    13. their use in connection with advertising, please read our Cookie Policy.Please note that you may not be able to limit all advertising and tracking on your mobile device.
  26. ACCESS TO YOUR INFORMATION AND ACCOUNT MANAGEMENT

  27. Most of the personal information we hold about you is either available directly from viewing your account and looking back over your activities, or is
  28. available from the Social Networking Sites that you have connected to the Services. You may access and change certain information by visiting the “Edit
  29. Profile” and “Settings” sections of your account. You may also contact us for assistance using the details below if you want to access, remove or
  30. deactivate your account information. Nonetheless, MatchMate expressly reserves the right to maintain and store any information or other data where MatchMate
  31. reasonably believes in its sole discretion that such action is required to comply with any legal or regulatory obligations or for the detection or
  32. prevention of criminal or other unlawful activity or where MatchMate has a legitimate business reason to do so, such as collecting amounts owed, resolving
  33. disputes, maintaining automated back-ups, for analytical purposes, enforcing our Terms of Use Agreement or for recordkeeping integrity.
  34. Please note that if you change information in your account or otherwise opt out of receiving certain communications, this will only affect future
  35. activities or communications from us. If we have already provided your information to a third party before you have changed your preferences or updated
  36. your information, you may have to change your preferences directly with that third party.
  37. TRANSFER AND SECURITY OF INFORMATION

  38. The personal information we collect from you may be transferred to, and stored in the United States of America and other countries. If you are located in
  39. the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer
  40. information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you
  41. consent to the transfer of information to the U.S. or any other country in which MatchMate or its parent, subsidiaries, affiliates or service providers
  42. maintain facilities, and the use and disclosure of information about you as described in this Privacy Policy. MatchMate will take reasonable measures to help
  43. protect your information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration or destruction and to treat it in accordance
  44. with this Policy. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. We urge
  45. you to keep your personal information safe (including your account password). Please see the United States Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself
  46. against identity theft.
  47. AGE RESTRICTIONS

  48. Although our website is a general audience site, we restrict the use of our Services to individuals age 18 and above. We do not intentionally collect or
  49. maintain personal information from children under the age of 13. If you become aware that personal information about a person under 13 has been provided to
  50. us, please immediately contact us using the details below.
  51. LINKS TO THIRD PARTY WEBSITES

  52. The Services may, from time to time, contain links to and from third party websites of our partner networks, advertisers, partner merchants, retailers or
  53. affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any
  54. responsibility or liability for their policies. Please always check the privacy policies that apply to a third party site before you provide any
  55. information to the website.
  56. FRAUD PREVENTION SERVICES

  57. We may share your personal information, including your payment transactions and activities on the MatchMate Services, with third party partners for security
  58. and fraud prevention purposes. At the time of this writing, MatchMate works with Sift Science and other companies, which collect, process and analyze such data
  59. for an indefinite period of time for the purpose of helping their customers to identify and prevent fraud, but we may work with other providers in the
  60. future as well. For more information, see Sift Science’s privacy policy, located at https://siftscience.com/service-privacy.html. Sharing with Sift Science for users in Europe,
  61. Australia and Canada is applicable only to those who register for the Services on or after September 7, 2016.
  62. UPDATES TO THIS POLICY

  63. We reserve the right to modify this Policy from time to time. If we make changes to this Policy, we will change the “Last Revision” date below and will
  64. post the updated Policy on this page. We may also provide other methods of notice or request your consent depending on the circumstances.
  65. NO RIGHTS OF THIRD PARTIES

  66. This Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Service.
  67. CONTACTING MatchMate

  68. If you have questions about this Policy, please contact us at privacy@MatchMate.ca or by writing to us at: MatchMate, Inc., Attn: Privacy Matters, 555 Mission
  69. Street, 3rd Floor, San Francisco, CA 94105.
  70. LAST REVISION DATE AND EFFECTIVE DATE

  71. This Policy was last revised on September 7, 2016. For users who registered for the Services prior to September 7, 2016, this Policy will be effective on
  72. September 30, 2016.
  73. LANGUAGE OF THE POLICY

  74. The language of this Policy is English. Where MatchMate has provided a translation of the English version of this Policy, you agree that the translation is
  75. provided for your convenience only and that the English language version of this Policy will govern your relationship with MatchMate. If there is any
  76. contradiction between what the English language version of this Policy says and what a translation says, then the English language version will take
  77. precedence.

PRIVACY POLICY

This Privacy Policy (“Policy”) explains how information about you or associated with you (“personal information”) is collected, used and disclosed by

MatchMate, Inc. (“MatchMate,” “we” or “us”) when you use our services through our websites linked to this Policy, as well as our products and applications

(including MatchMate’s mobile applications, downloadable products and applications and pages operated by MatchMate on social networking sites and other platforms)

(collectively, the “Services”).

By registering, using or subscribing to the Services, you confirm that you have read and consent to:

  • the collection of your personal information as described in this Policy, particularly as noted in Section 1 of this Policy (including,
  • for example, your contact information, demographic information, age, gender and dating gender preference), including information from
  • social networking sites;
  • the processing of your personal information, including your sensitive information (including, for example your dating gender preference,
  • dating relationship experiences, ethnicity, religion and political views), as described in this Policy, particularly including those uses
  • described in Section 2 of this Policy;
  • the sharing of personal information with third parties as described in Section 3 and 9 of this Policy;
  • the storage and processing of your personal information in the United States of America (and other countries) as described in Section 6
  • of this Policy;
  • the use of cookies and similar technologies to store and access information on devices you connect to the Services in accordance with our Cookie Policy;
  • the use of your personal information to send you notifications, promotions and advertising by email, SMS or MMS text message or in
  • accordance with Section 2, 3 and 4 of this Policy; and
  • the collection and use of location information
  • the sharing of personal information with third parties for fraud detection and prevention services
  • If you have any questions relating to the content of this Policy please contact us using the contact information set out below.
  1. INFORMATION WE COLLECT

  2. The categories of information we collect can include:
    1. Information You Provide. When you register, use or subscribe to any of our Services or take part in any interactive features of the
    2. Services (such as any contests, games, promotions, quizzes, surveys, research or other services or features), we may collect a variety of information,
    3. including:
      • Contact Information
      • such as your name, email address, phone number, including mobile phone number, and correspondence address (“Contact Information”); and
      • Other Information
      • such as birth date, photographs, videos, password, billing information, credit card information, demographic information, place of work, your personal
      • interests and background, gender, age, dating gender preference, dating age range preference, physical characteristics, personal description, sexual
      • life experiences, ethnicity, religion, political views, geographical location (including GPS), and any other information you share with the Services.
      • We may also receive information about you from other users. For example, we will collect your email address if another user tries to refer MatchMate to
      • you. We may collect billing or payments information if you engage with a paid Service.
    4. Information About How You Use the Services.
    5. We may collect information about your participation and actions on the Services. This may
    6. include information such as the pages and profiles you view, how you browse the Services, your MatchMate coin balance and purchases you make through the
    7. Services such as boosts and gifts. It can also include the various functions and features that you use, such as MatchMate Messenger, the connections you make,
    8. other friends or contacts you invite to the Services and profile searches you perform, or your use of our applications.
    9. Information from Content You Upload.
    10. When you upload photos, videos or other content to the Services, we may collect information about
    11. the content, such as the time, date and place the photo or content was taken or uploaded (also known as metadata), and how you use them, who views them or
    12. with whom you share.
    13. Information Automatically Collected.
    14. When you access our Services, we and our third party partners automatically record information
    15. from your device and its software, such as your IP address, browser type, Internet service provider, platform type, the site from which you came and the
    16. site to which you are going when you leave our website, date and time stamp and one or more cookies that may uniquely identify your browser or your
    17. account. When you access our Services using a mobile device, we may also receive or collect identification numbers associated with your device (such as a
    18. unique device ID, IDFA, Google AdID and Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system
    19. brand and model, phone number, email address, other apps that you have downloaded, and, if you have enabled features and functions of the Services that use
    20. your device’s location, your geographical location data (including GPS). We also collect information about your usage of, and activity on, our Services.
    21. Also, some of the information we collect, for example an IP address, can sometimes be used to approximate a device’s location. We may work with third
    22. parties to employ technologies, including the application of statistical modeling tools, which attempt to recognize you across multiple devices so that we
    23. understand how you use our Service across various devices.
    24. Cookies and Similar Technologies. We and our third party partners may use cookies and similar technologies, including those from third
    25. parties, to collect, analyze and store information, to provide customized advertising on our site and applications and on other sites or applications, to
    26. provide and improve the Services or other products or services offered by MatchMate, and to identify and prevent fraudulent activities. You can find out more
    27. about our use of cookies and similar technologies in our Cookie Policy.
    28. We do not respond to do not track signals set by your browser at this time.
    29. Your Communications with Us and Other Users. We collect communications you send to us (such as emails), comments that you post on the
    30. pages we have on a third-party service, such as our YouTube, Twitter and Facebook pages and messages that you send us directly through those services. We
    31. may also collect any comments, photos, messages or other content or communications you and other users share on the Services.
    32. Third-Party Social Networking Sites. When you have enabled the use of our Services through a third-party social networking or similar
    33. site or mobile or other application (a “Social Networking Site”) or connect or link our Services to a Social Networking Site, such as Facebook, Google+ or
    34. Twitter, you permit MatchMate to access and use certain information about you that is made available to MatchMate through or from that Social Networking Site. The
    35. information obtained by MatchMate varies by Social Networking Site and may be affected by the permission and privacy settings you establish at that Social
    36. Networking Site, but can include information such as your name, profile picture, public Facebook profile, network, gender, username, user ID, age range or
    37. birthday, place of work, relationship interests, language, location, country, interests, photos, photos you are tagged in, videos, contacts list, friends
    38. lists or followers and other information such as information about Facebook friends you might share in common with other members of the Services. By using
    39. or linking our Services through or with a Social Networking Site, you are authorizing MatchMate to collect, store, retain and use, in accordance with this
    40. Policy, any and all of your information that MatchMate has obtained from the Social Networking Site, including to create a MatchMate profile page and account for
    41. you. Depending on the Social Networking Site and your privacy settings, MatchMate may also post information to your Social Networking Site. Your agreement to
    42. the foregoing takes place when you “accept” or “allow” or “go to” (or other similar terms, such as tapping “Okay”) our application from a Social Networking
    43. Site, go to a Social Networking Site from the Services, when you sign up or login to the Services through a Social Networking Site (such as by tapping
    44. “Sign up with Facebook” or “Log in with Facebook” on the Services), when you otherwise connect or link your Social Networking Site to our Services, or the
    45. transfer of information to MatchMate from such site. If there is information about your “friends” or people you are associated with in your Social Networking
    46. Site account, the information we obtain about those persons may also depend on the privacy settings such people have with the applicable Social Networking
    47. Site. You acknowledge and agree that MatchMate is not responsible for, and has no control over, any applicable privacy settings on any Social Networking Sites
    48. (including any settings related to any messages or advertisements about MatchMate that the Social Networking Site may send to you or your friends). You should
    49. always review, and if necessary, adjust your privacy settings on Social Networking Sites before getting or using applications such as ours or linking or
    50. connecting your Social Networking Site account to the Services.
    51. Location Data. When you have enabled geographical location-based or GPS services on your device in relation to a MatchMate mobile app or
    52. any MatchMate features or services that use geographical location-based or GPS information, we will collect information about your geographical location or GPS
    53. position based on the location of the device you are using to access our Services.
    54. Information Provided by Others. We may be provided with information relating to you or your conduct on the Services by other users of
    55. the Services. We also collect information that third-party organizations may provide to us, such as contact details, demographic information, Internet
    56. navigation details, credit reference or fraud prevention information. Financial institutions or payment processors may also provide us updated payment
    57. information or payment methods related to your paid account or paid subscription and services.
    58. Address Book. We may also offer you the ability to import your address book contacts or manually enter email addresses so that you can
    59. (i) locate your contacts on the Services or other products or services offered by MatchMate; or (ii) invite your contacts to join you on the Services or other
    60. products or services offered by MatchMate. When we invite your friends to join the Services, we may include your name, photo or other information to let them
    61. know that you are the person extending the invitation. After sending these invitations, we may also send reminder emails to your invitees on your behalf.
    62. We will store those contacts for purposes of alerting you when your contacts join the Services or other products or services offered by MatchMate at a later
    63. time, so that you may connect with them on MatchMate, and to suggest friends and connections to other members of the Services or other products or services
    64. offered by MatchMate.
  3. USE OF INFORMATION WE COLLECT

  4. We use your personal information for purposes described in this Policy or disclosed to you on or in connection with our Services (e.g., through disclosures
  5. or consent mechanisms that may appear when you access certain services, features or applications). The ways in which we may use this information include
  6. to:
    1. Provide the requested Services:
    2. to administer and maintain your MatchMate account and generally provide the functions and features that are part of the Services (including providing
    3. communications as described below). We will use all categories of information described in Section 1 to do this. This includes using your information
    4. as described in this Policy and providing the functions and features of the Services to you;
    5. Analyze and develop our products and services:
    6. to develop, deliver, measure, monitor, analyze and improve our Services or other products or services offered by MatchMate and develop new products and
    7. services. We will use all categories of information described in Section 1;
    8. Communicate with you:
    9. to respond to your comments and questions and provide customer service, to provide any messaging or communications associated with the functions and
    10. features of the Services (including by email, SMS or MMS text message), to keep you posted on our latest product or service announcements or updates,
    11. software updates, security alerts and any technical notices, to provide you with confirmation of purchases, invoices, support and administrative
    12. messages or notice about changes to our terms, conditions or policies. We will use your Contact Information when we communicate with you. Where it is
    13. relevant to the issues we are contacting you about we may also use the other categories of information described in Section 1 above;
    14. Protect the Services and MatchMate’s property:
    15. to detect and prevent abusive, fraudulent, malicious or potentially illegal activities, and to protect the rights, safety or property of MatchMate or our
    16. users including to enforce or exercise any rights in our Terms of Use Agreement. We will predominantly use information about how you use the Services
    17. and information provided by others (such as reports from other users relating to your conduct on the Services), although we may use other categories of
    18. information described in Section 1 where they are relevant for this purpose;
    19. Promotions and advertising:
    20. to communicate with you about and administer contests, promotions and rewards, upcoming events and other news about products and services offered by
    21. MatchMate and our selected partners that may be relevant to you, your interests and how you use the Services, including marketing and advertising
    22. communications; and to develop, display and track content or advertising that may be relevant to you on our site and other sites, including providing
    23. our advertisements to you when you visit other sites. We may use all categories of information described in Section 1 for this purpose. We will use
    24. your Contact Information for direct communications with you.For information on your marketing and advertising options see the “Marketing Choices” section below.You can also find out more about our use of cookies and similar technologies for marketing and advertising purposes in our Cookie Policy.
    25. Geographical or GPS location-based services:
    26. in addition to the uses described above, to provide features of the Services that may be relevant to you and your geographical location or GPS
    27. information, such as Services provided through our mobile apps that may allow users to see more information about each other, for example, common
    28. restaurants or points of interest visited or seen; you should always check the location-based settings on both your device and on the Services to
    29. manage such services;
    30. Perform other functions as may otherwise be described to you at the time of collection or as enabled by you in relation to our Services or other products
    31. or services offered by MatchMate; and
    32. Link or combine information about you with other information we get from third parties to help understand your needs and provide you with a better
    33. service.
  7. SHARING PERSONAL INFORMATION WITH THIRD PARTIES

  8. Our Services allow you to share information about yourself with other individuals and other companies, including other users and potential users of the
  9. Services or other products or services offered by MatchMate and third-party Social Networking Sites. Consider your own privacy and personal safety when sharing
  10. your information with anyone, including information you share through your profile, as profiles include basic information that was provided at
  11. registration, information provided through a Social Networking Site, and may include other information added by you or your friends (for example, your
  12. religion, ethnicity and physical characteristics), as well as information about your use of the Service (for example, whether you were recently logged in
  13. to MatchMate). Please review our Online Dating Safety Tips for tips in using our Services.
  14. Information on your profile is viewable by other users or visitors to our Services, and may also be viewable through public search or on third-party sites
  15. that you use. We do not control who reads the information you share or what others may do with this information, so we encourage you to use discretion and
  16. caution with respect to your personal information. Also, when sharing information about others, please consider their safety and privacy and get their
  17. consent for that sharing.
  18. Additionally, we may share information with third parties as follows:
    1. with third party vendors, consultants, advertising partners, and other service providers that perform services on our behalf, which may include, but is
    2. not limited to, identifying and serving targeted advertisements, providing fraud detection services, processing payments, providing chargeback
    3. representation services or providing analytics or attribution services;
    4. with our business partners who offer a service to you jointly with us, for example, when running a contest or promotion;
    5. with your consent (for example, if you consent to our sharing your information with a third party for the third party’s own and independent direct
    6. marketing purposes subject to its separate privacy policy);
    7. in connection with any company transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control or acquisition of
    8. all or a portion of our business by another company or third party or in the event of bankruptcy, dissolution, divestiture or any related or similar
    9. proceedings; and
    10. to, in our discretion, (i) satisfy any applicable law, regulation, subpoena/court order, legal process or other government request, (ii) enforce our
    11. Terms of Use Agreement, including the investigation of potential violations thereof, (iii) investigate and defend ourselves against any third party claims
    12. or allegations, (iv) protect against harm to the rights, property or safety of MatchMate, its users or the public as required or permitted by law and (v)
    13. detect, prevent or otherwise address criminal (including fraud or stalking), security or technical issues.
  19. We may also share information with others that is not personal information, or that is in an aggregated or anonymous form that does not reasonably identify
  20. you directly as an individual or is provided in hashed, non-human readable form.
  21. For further information on your marketing and advertising options see the “Marketing Choices” section below. Note that the term “third party” does not
  22. include companies in the same group of companies as MatchMate, which includes our subsidiaries (that is, any organization we own or control) or our ultimate
  23. holding company (that is, any organization that owns or controls us) and any subsidiaries that our holding company owns. Unless otherwise indicated, these
  24. companies will use your personal information in the same way as we can under this Policy.
  25. MARKETING CHOICES

    1. Communications from Us. By registering for our Services, you consent to receive email messages from us. You can opt out of receiving
    2. certain messages from us by visiting the “settings” page of your account or by clicking the “unsubscribe” or “opt-out” link on these email communications
    3. from MatchMate. Note that you are not permitted to unsubscribe or opt out of non-promotional messages regarding your account, such as technical notices or
    4. purchase confirmations, or our ongoing business activities in order to provide the Services to you. If you consent to receive SMS or MMS text messages, we
    5. may communicate with you via text.
    6. Online Advertising and Tracking. In addition to the advertising practices described above, we may use, share or permit third party
    7. advertising networks or similar third party partners to collect information about your browsing and usage activities over time and across websites and
    8. applications when you use our sites or Services. Typically, this information is collected through cookies, pixels or similar technologies which recognize
    9. the device you are using and collect information, including hashed data, click stream information, browsing and usage activities on our Services and on
    10. other applications and sites around the Web, browser type, time and date you visited the site, and other information. This information is typically used to
    11. display targeted ads on or through our Services or other products or services offered by MatchMate, to display targeted ads to our users or website visitors on
    12. other websites or apps, including on Facebook, and to analyze the success of our marketing campaign efforts.If you would like to disable cookies, limit advertising that utilizes cookies or similar technologies, or find out more about cookies and how to manage
    13. their use in connection with advertising, please read our Cookie Policy.Please note that you may not be able to limit all advertising and tracking on your mobile device.
  26. ACCESS TO YOUR INFORMATION AND ACCOUNT MANAGEMENT

  27. Most of the personal information we hold about you is either available directly from viewing your account and looking back over your activities, or is
  28. available from the Social Networking Sites that you have connected to the Services. You may access and change certain information by visiting the “Edit
  29. Profile” and “Settings” sections of your account. You may also contact us for assistance using the details below if you want to access, remove or
  30. deactivate your account information. Nonetheless, MatchMate expressly reserves the right to maintain and store any information or other data where MatchMate
  31. reasonably believes in its sole discretion that such action is required to comply with any legal or regulatory obligations or for the detection or
  32. prevention of criminal or other unlawful activity or where MatchMate has a legitimate business reason to do so, such as collecting amounts owed, resolving
  33. disputes, maintaining automated back-ups, for analytical purposes, enforcing our Terms of Use Agreement or for recordkeeping integrity.
  34. Please note that if you change information in your account or otherwise opt out of receiving certain communications, this will only affect future
  35. activities or communications from us. If we have already provided your information to a third party before you have changed your preferences or updated
  36. your information, you may have to change your preferences directly with that third party.
  37. TRANSFER AND SECURITY OF INFORMATION

  38. The personal information we collect from you may be transferred to, and stored in the United States of America and other countries. If you are located in
  39. the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer
  40. information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you
  41. consent to the transfer of information to the U.S. or any other country in which MatchMate or its parent, subsidiaries, affiliates or service providers
  42. maintain facilities, and the use and disclosure of information about you as described in this Privacy Policy. MatchMate will take reasonable measures to help
  43. protect your information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration or destruction and to treat it in accordance
  44. with this Policy. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. We urge
  45. you to keep your personal information safe (including your account password). Please see the United States Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself
  46. against identity theft.
  47. AGE RESTRICTIONS

  48. Although our website is a general audience site, we restrict the use of our Services to individuals age 18 and above. We do not intentionally collect or
  49. maintain personal information from children under the age of 13. If you become aware that personal information about a person under 13 has been provided to
  50. us, please immediately contact us using the details below.
  51. LINKS TO THIRD PARTY WEBSITES

  52. The Services may, from time to time, contain links to and from third party websites of our partner networks, advertisers, partner merchants, retailers or
  53. affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any
  54. responsibility or liability for their policies. Please always check the privacy policies that apply to a third party site before you provide any
  55. information to the website.
  56. FRAUD PREVENTION SERVICES

  57. We may share your personal information, including your payment transactions and activities on the MatchMate Services, with third party partners for security
  58. and fraud prevention purposes. At the time of this writing, MatchMate works with Sift Science and other companies, which collect, process and analyze such data
  59. for an indefinite period of time for the purpose of helping their customers to identify and prevent fraud, but we may work with other providers in the
  60. future as well. For more information, see Sift Science’s privacy policy, located at https://siftscience.com/service-privacy.html. Sharing with Sift Science for users in Europe,
  61. Australia and Canada is applicable only to those who register for the Services on or after September 7, 2016.
  62. UPDATES TO THIS POLICY

  63. We reserve the right to modify this Policy from time to time. If we make changes to this Policy, we will change the “Last Revision” date below and will
  64. post the updated Policy on this page. We may also provide other methods of notice or request your consent depending on the circumstances.
  65. NO RIGHTS OF THIRD PARTIES

  66. This Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Service.
  67. CONTACTING MatchMate

  68. If you have questions about this Policy, please contact us at privacy@MatchMate.ca or by writing to us at: MatchMate, Inc., Attn: Privacy Matters, 555 Mission
  69. Street, 3rd Floor, San Francisco, CA 94105.
  70. LAST REVISION DATE AND EFFECTIVE DATE

  71. This Policy was last revised on September 7, 2018. For users who registered for the Services prior to September 7, 2018, this Policy will be effective on
  72. September 30, 2016.
  73. LANGUAGE OF THE POLICY

  74. The language of this Policy is English. Where MatchMate has provided a translation of the English version of this Policy, you agree that the translation is
  75. provided for your convenience only and that the English language version of this Policy will govern your relationship with MatchMate. If there is any
  76. contradiction between what the English language version of this Policy says and what a translation says, then the English language version will take
  77. precedence.